1.1.
To initiate a withdrawal, the Client must submit a request through their "personal zone" on the Site. The Client must select a withdrawal method from the available options and complete all required fields.
1.2.
Once a withdrawal request is submitted, it is marked as "Requested." When processing begins, the status updates to "In Process," and the requested amount is deducted from the Client's balance. Funds are transferred to the payment system wallet when the status changes to "Processed."
1.3.
The Company's financial department processes withdrawal requests individually. The processing period may take up to five (5) business days, and the Company may extend this timeframe if necessary.
1.4.
Withdrawals must be made to the same payment system account that was used for the deposit. If a technical issue prevents this, the Company will select an alternative withdrawal method that matches the Client's personal information.
1.5.
The Client is solely responsible for ensuring the accuracy of the information provided when requesting a withdrawal.
1.6.
If the Client made a deposit via bank card, any withdrawals must initially be sent back to that same card. Only after the total withdrawal amount exceeds the original deposit can the Client choose a different withdrawal method.
1.7.
If a Client submits a withdrawal request immediately after making a deposit without conducting any trading activity, the withdrawal must be made using the same payment credentials and system as the original deposit. The Company may apply fees for returning the funds and for processing through the payment system.
1.8.
If the Client's account is closed due to a breach of the Terms and Conditions, the Company reserves the right to withhold all profits made by the Client.
1.9.
In cases where the Client's account is closed due to a violation, the Company, at its sole discretion, may refund the Client's initial deposit after deducting all applicable charges and fees.